Ask Customer Care: Canadian Distribution & Featured Ads

AskCustomerCare 12 11 Ask Customer Care: Canadian Distribution & Featured AdsDear Point2 blog readers,

It’s time for yet another fabulous installment of Ask Customer Care, the series that answers your most frequently asked questions about Point2. Today’s questions are all about how to get more eyeballs on your listings.

The first one is just for our Canadian readers, so if you’re located south of our chilly border right now, skip straight to question number 2!

Don’t forget, our amazing customer support service is 100% free! If you have a question for our Customer Care team, just leave a comment below, give us a ring at 866-977-1777 or email customercare@point2.com.

1. How do I activate my CREA Data Distribution Facility (DDF™) dashboard? What are the benefits?

Expand your reach and build your brand by activating your CREA DDF™ dashboard to have your listings imported and distributed to Canadian distribution sites.

To activate your DDF™ dashboard, you will have to log into your account with CREA. Now you will need to turn on Third Party Destinations within the Data Distribution Facility (DDF™). Once you are there it will ask if you are a current Point2 member, at which time you will create a new Point2 account or connect your existing Point2 account. If you have any trouble with this process, you can contact the CREA Helpdesk by phone at 888-237-7945 or via email at helpdesk@crea.ca. They will help you activate the necessary features in the DDF™. If theDDF™ is not activated when you sign in to your CREA account, you will need to get your Broker to opt-in as well. Instructions for your Broker to complete this process can be found right here.

2. How do I use my free Featured Ad credits?

If you’re a Point2 Agent Professional or Elite member, you’ll want to maximize your exposure by using your free Featured Ads on Point2 Homes each month. Point2 Homes received over 90 million page views in the past year, meaning that thousands of home buyers and sellers visit the site each day via Internet searches and social media.

To use your Featured Listing Ad credits:

  • Sign in to your Point2 Agent account
  • Click Listings
  • Click the address of the listing you want to feature
  • Click the green Feature Listing button
  • Click the button that says Feature along with the listing address you have selected
  • Choose the area you would like to feature your listing in
  • Click Checkout
  • Review the order page that comes up and note your $0.00 charge
  • Click Purchase
  • Enter your credit card information as requested, however it will not be charged (this is because this is normally an auto-renew ad system, however as this is a free credit we will not charge you)
  • Click Submit

To use your Featured Agent Ad credits:

  • Sign in to your Point2 Agent account
  • Click the Settings gear icon in the top right corner
  • Click Featured Ads
  • Click the Featured Agent Ads tab
  • Click the Feature Yourself button
  • Click the button that says Feature <your name>
  • Choose the area that you would like to feature yourself in
  • Click Checkout
  • Review the order page that comes up and note your $0.00 charge
  • Click Purchase
  • Enter your credit card information as requested, however it will not be charged
  • Click Submit

If you run out of credits but still want more, or if you’re a Point2 Agent Express member and you want to see what all the fuss is about, you can always purchase ads to promote both your listings and your professional services. Learn how here:

How to purchase Featured Listing Ads on Point2 Homes
How to purchase Featured Agent Ads on Point2 Homes

You can see our previous Ask Customer Care posts here:

How do I activate my Point2 Syndication Dashboard?
Where can I see which sites my listing is syndicating to and how it is performing?
Why isn’t my listing on XYZ website?

Have a question you want answered? Leave it below – maybe we’ll feature your query in our next post!

 Ask Customer Care: Canadian Distribution & Featured Ads