The Samurai Guide To Managing Difficult Clients (and having a life)

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You are smart. You are creative. You are committed. And you have an awesome grasp of social media. Of course you do, you are a mover and a shaker in a company trying to stay relevant, make some magic, and diffentiate itself from the competition. You are also going slightly insane.

Why? Because your clients routinely make insane demands on you, expecting miracles with very little notice. Part of you actually enjoys this phenomenon, given your fascination for big challenges and the ever-present potential to become heroic. Another part of you does not enjoy this phenomenon, often feeling like the deck is stacked against you. And guess what? It is — not just because your client –internal or external, older, higher paid, or more experienced — is constantly disregarding the fact that you have a life outside the workplace, but because this kind of client-driven behavior, unfortunately, has become the norm these days.