Inventory & Order Management
If you sell in more than one marketplace (including your own website), keeping track of your overall inventory levels can get very tricky very quickly. If you oversell inventory, you upset customers and are on the fast track to getting your Amazon account suspended. And if you undersell, you have lost out on sales. So you need to have real-time inventory numbers to manage inventory by channel, giving you the ability to replenish FBA quickly (if needed) or place new product orders with your suppliers if you are running out on critical selection.
Key Issues to Consider
There is much variation across inventory/order management companies: some charge a percentage of sales, while others charge on a basis of the number of orders processed. Some incorporate sophisticated analytics and purchase order management tools, while others incorporate some listings functionality, repricers, accounting software integration and shipping rate optimization tools. Furthermore, not all marketplaces can be handled by each inventory/order management tool today, so careful due diligence on such centrally critical software is necessary for the individual business owner: what’s included, what’s not? How much automation of which steps can the software do? How much flexibility do you have to roll into or out of the software? How long is the on-boarding process, and what “house-in-order” steps are required of you to get started?
Name | Channel Served | Phone | Contact |
---|---|---|---|
BalanceMaxx | Amazon | (262) 536-0057 | |
Brightpearl | Multichannel | (888) 320-5069 | Contact Form |
Browntape | Multichannel | (+91) 95954 62102 | |
Ecomdash | multichannel | (704) 687–8067 | |
Etailsolutions | Multichannel | (855) 840-8400 | |
Fillz | Multichannel | (855) 655-6441 | |
Getcarta | Multichannel | (800) 377-9202 | |
Linnworks | Multichannel | (+4420) 3651-7045 | |
Monsoon Commerce | Multichannel | (800) 520-2294 | Contact Form |
Orderhive | Multichannel | (888) 878-5538 | |
Ordoro | Multichannel | (512) 271-9453 | |
Retailops | Multichannel | (855) 294-8383 | |
Salesdash | FBA only | n/a | Contact Form |
Selleractive | Multichannel | (800) 545-7385 | |
Sellercloud | Multichannel | (888) 315-6652 | |
Sellerexpress | Multichannel | (028) 7136-3727 | Contact Form |
Skubana | Multichannel | (917) 769-3260 | |
Solid Commerce | Multichannel | (800) 750-7617 | |
Stitchlabs | Multichannel | n/a | |
Volo | Multichannel | 44(0) 207 268 3045 | Contact Form |
Multichannel Selling Solutions
For a seller looking to build and house its listings data in one place, as well as to coordinate inventory across multiple marketplaces, the Multichannel Sales Solution providers offer a suitable solution.
Key Issues to Consider
While the combined use of a listing solution and an Inventory Management / Order Management solution may be appropriate for some sellers, other sellers solve the listing-inventory-order issue using one company to handle listings and inventory, while also working with an order processing partner. For sellers using this second option, the companies below offer support to multi-channel sellers, getting their listings and inventory organized and pushed out to various sales channels.
Name | Channel Served | Phone | Contact |
---|---|---|---|
Channel Advisor | Multichannel | n/a | Contact Form |
Channel Unity | Multichannel | n/a | Contact Form |
M2E Pro | Multichannel | (408) 520-9775 | n/a |
Retail Tower | Multichannel | n/a | Contact Form |
Sellbrite | Multichannel | n/a | Contact Form |
SureDone | Multichannel | n/a | Contact Form |
Shipping Services & Providers
While many Amazon sellers are 100% FBA sellers, using Amazon’s UPS Ground program for inbound shipping to Amazon’s fulfillment centers, anything beyond that model will require shopping for shipping solutions.
Key Issues to Consider
The price of shipping the same 1-pound package can vary widely across the major carriers, so it’s ideal to incorporate some sort of rate shopping to make sure that package is inexpensive to ship, yet arrives within the expected delivery window. Furthermore, it’s useful to evaluate if some of your products can be packaged differently in order to qualify for lower-priced shipping options.
Name | Channel Served | Phone | Contact |
---|---|---|---|
Endicia | Multichannel | (800) 576-3279 | Contact Form |
Ordoro | Multichannel | (512) 271-9453 | |
Parcel Hub | Multichannel | 0808 168 6013 | Contact Form |
ShipperHQ | Multichannel | (614) 526-9534 | |
ShipStation | Multichannel | (512) 485-4282 | Contact Form |
Shipworks | Multichannel | (800) 952-7784 | Contact Form |
Trulycommerce | Multichannel | (888) 864-8151 | |
Deliv.Co | Multichannel | n/a | Contact Form |
Postmates | Multichannel | (800) 882-6106 | |
Shyp | Multichannel | n/a | |
Stamps.Com | Multichannel | (855) 889-7867 | Contact Form |
Shippo | Multichannel | (555) 341-9393 | Contact Form |
Ordercup | Multichannel | (877) 240-3545 | |
Shiphero | Multichannel | (877) 671-6011 | |
Shiplark | multichannel | (877) 753-5373 | Contact Form |
ShippingEasy | Multichannel | (855) 202-2275 | Contact Form |
Shiprobot | Multichannel | (888) 750-8286 | Contact Form |
Shiprush | Multichannel | (206) 812-7874 | |
Teapplix | Multichannel | (650) 516-6058 | Contact Form |
Trueship | Multichannel | (877) 818-7447 | Contact Form |
Third-Party Logistics (3PL)
Do you pride yourself on moving into bigger warehouses every couple of years, all because your business keeps growing? Are you spending more and more of your time managing your warehouse (staff, equipment, operations), rather than building your business? You probably didn’t become an entrepreneur in order to become an expert on the intricacies of managing a warehouse.
Key Issues to Consider
While competitively-priced 3PLs can be more expensive than the out-of-pocket costs of running your own warehouse, your most precious asset is your time to spend on building your business. So be prepared to spend a little more on warehousing through a 3PL in order to free yourself up from all of the headaches a warehouse often brings a small business owner.
Not all 3PLs are equally experienced at FBA prep, polybagging, bundling and kitting – so do your research carefully, and talk with case study clients that the 3PL provides. Also expect some transition period up front as you train the 3PL employees on exactly the process you want for your order processing.
Name | Channel Served | Phone | Contact |
---|---|---|---|
Newgistics | Multichannel | (877) 860-5997 | |
Pnpline | Multichannel | (201) 580-2681 | |
Prep It Pack It Ship It | FBA only | (760) 576-4404 | |
Prep Label Box | FBA only | (866) 964-2867 | |
Prime Zero Prerp | FBA only | n/a | Conact Form |
SellTecPrep | FBA only | (406) 320-0079 | |
SM Operators | Multichannel | (866) 757-1377 | |
Swan Packaging Fulfillment | Multichannel | (973) 790-8417 | |
Transtrade | Multichannel | (800) 880-8173 | |
Storefeeder | Multichannel | (0843) 523-6610 | |
Ukfulfilment.co.uk | Multichannel | (0843) 523-6520 | Contact Form |
Wiseloads | Multichannel | n/a | Contact Form |