If your team, department, or organization is “going through changes” and your role is to facilitate the process, please understand that it is completely normal and healthy for people to experience doubt, worry, fear, resistance and every conceivable human emotion in response to these changes. Your job? Slow down. Listen. Have empathy. Create authentic forums for people to express their concerns so you can better understand their point of view and, together, get to higher ground.
Illustration: gapingvoid
